Delete your account and data

You can delete your Parzelle37 account at any time. There are two ways — the first if the app is still installed, the second if it is not.

Option 1 — in the app

This is the fastest route, and it takes effect immediately.

1. Open Parzelle37 and sign in
2. Open Settings (bottom bar, gear icon)
3. Scroll all the way down to Danger zone
4. Tap Delete account and confirm

Option 2 — by request, without the app

If you have already uninstalled the app, or can no longer sign in, email us at info [at] parzelle37.app with the subject “Delete account”.

So that we delete the right account, we need the email address you signed in to Parzelle37 with. For safety we send a short confirmation request to that exact address before deleting anything — otherwise anyone could trigger the deletion of someone else's account.

We acknowledge requests within a few days and complete the deletion within 30 days.

What gets deleted

• your sign-in account (email address, or Google / Apple sign-in)
• your profile: name, profile picture, language, notification settings
• the device tokens used for push notifications
• your membership in all gardens
• every garden where you are the only member — with its beds and plants, activity log, to-dos, costs, meetings, uploaded photos and open invitations

What stays — and why

If your garden has other members, it stays for them, together with the entries you created jointly: log, to-dos, costs, photos. That content belongs to the garden as a shared record, and the others keep working with it. A cost sheet with individual contributions missing from it no longer adds up for anyone.

You can still request its removal. Write to us via option 2 and we will remove that content within 30 days. Where an entry is genuinely needed by the remaining members — a cost item that has already been settled, for instance — we remove the link to you instead, so the amount stays and your name does not.

Counters recording use of the AI features are kept for up to 12 months for billing and abuse prevention. They hold no content, only numbers. Crash reports are never linked to your account in the first place.

Cancel your subscription first

Deleting your account does not end a running subscription — it belongs to your store account, not to us. Cancel it first:

• iPhone / iPad: Settings → your name → Subscriptions → Parzelle37 → Cancel subscription
• Android: Play Store → profile picture → Payments & subscriptions → Subscriptions → Parzelle37 → Cancel subscription

Questions?

More on retention periods and your rights is in the privacy policy. General help is at Help & contact.